Privacy policy

Information Collection

We may collect non-personal information, such as your domain name and IP address. This reveals nothing personal other than the IP address from which you accessed our site. We may also collect details about the type of Internet browser you are using, the operating system, what brought you to our website, and which of our web pages you visited.

If you communicate with us regarding our website or services, we will collect any information you provide in such communication.

We may contact you via phone or email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use collected information primarily for our internal purposes, such as providing, maintaining, evaluating, and improving our services and website, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If sensitive information (such as credit card data) is collected, it is encrypted and transmitted securely. You can verify this by looking for a lock icon in your browser or “https” in the web address.

Only employees who need access to personally identifiable information to perform a specific job are granted access. The computers and servers storing such information are kept in a secure environment.

Cookies

We use “cookies” on this site to help improve access, identify repeat visitors, and track user interests to enhance the browsing experience. Cookies are not linked to any personally identifiable information.

Sharing

We do not sell or provide your information to outside third parties for mass marketing purposes.

We may disclose information when required by law or in good-faith belief that such action is necessary to:

• Comply with legal obligations
  
• Protect and defend the rights or property of Metropolitan Heating & Air Conditioning
  
• Identify persons misusing the website or violating the law
  

Links

Our website may contain links to other sites. We are not responsible for the content or privacy practices of such sites.

Text Message Compliance

We comply with all applicable laws regarding text messaging.

• Consent: By opting in, you agree to receive SMS messages related to services, promotions, or updates.
  
• Opt-Out: You may unsubscribe at any time by replying STOP.
  
• Use: Your phone number will only be used for communication and not sold to third parties.
  

Consent

By using this website, you consent to the collection and use of information as described above. Updates to this policy will be posted here.

If you feel we are not abiding by this policy, contact us immediately:

Metropolitan Heating & Air Conditioning
Phone: (416) 283-5698
Fax: 416-283-5581
Email (Sales): sales@metroheat.com
Email (Service): service@metroheat.com
Address: 20 Venture Dr Unit #17, Scarborough, ON, M1B 3R7

Office Hours: Monday – Friday, 8:00 AM – 4:00 PM