Accessibility Statement

Our Commitment

Metropolitan Heating and Air Conditioning is committed to making our website usable by every visitor — with or without a disability. We work to align this site with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and, as an Ontario business, the accessibility principles of the Accessibility for Ontarians with Disabilities Act (AODA).

Measures We Take

Semantic HTML markup, meaningful heading structure, and landmark regions so screen readers can navigate the page.

A skip-to-content link as the first focusable element on every page.

Descriptive alt text on informative images (decorative images are marked so assistive technology skips them).

Full keyboard operability with a visible focus indicator on every interactive element.

Text and interface color combinations chosen to meet AA contrast on every text/UI pairing.

Forms with visible labels, clear error messages, and no reliance on color alone to communicate state.

Layouts that reflow cleanly at 200% zoom and adapt from mobile to desktop.

Ongoing Effort & Known Limitations

Accessibility is a continuous process, not a finish line. We review this site regularly, and we test new pages and interactive components before they go live. Some third-party embeds (for example, financing or booking widgets) are controlled by their vendors — we work to choose accessible partners and to add supporting context where the vendor's own accessibility falls short.

If you encounter a barrier that this statement does not already acknowledge, please tell us and we will prioritize it.

How to Reach Us About Accessibility

If any part of this website is difficult to use, or if you would prefer to receive information from us in an alternate format, please contact Metropolitan Heating and Air Conditioning:

Phone: (416) 283-5698

Email: [email protected]

Mail: 20 Venture Dr #17, Scarborough, ON M1B 3R7

We aim to respond to accessibility feedback within two business days and to resolve the underlying issue as quickly as reasonably possible.

Review Cadence

This statement is reviewed at least annually and whenever we ship a significant redesign or new interactive feature. Last updated September 23, 2026.